Privacy Policy

Effective Date: 1 February 2023

Welcome to Botanica Flower Boutique! At Botanica Flower Boutique, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

Information We Collect:

  • Personal Information:
  • When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Non-Personal Information:
  • We may collect non-personal information, such as your IP address, browser type, and device information, to enhance your shopping experience and improve our website.

How We Use Your Information:

  • Order Processing:
  • We use your personal information to process and fulfill your orders, including shipping and billing.
  • Communication:
  • We may use your email address to send order updates, promotional offers, and newsletters. You can opt-out of marketing communications at any time.
  • Website Improvement:
  • Non-personal information is used to analyze website performance, troubleshoot issues, and enhance user experience.

Information Sharing:

  • Third-Party Service Providers:
  • We may share your personal information with trusted third-party service providers for order fulfillment, payment processing, and marketing purposes.
  • Legal Compliance:
  • We may disclose your information if required by law or in response to legal requests.

Your Choices:

  • Opt-Out:
  • You can opt-out of marketing communications by following the instructions in the emails you receive from us.
  • Access and Update:
  • You can access and update your personal information by logging into your account on our website.

Security:

  • Data Security:
  • We implement security measures to protect your personal information. However, no online transmission or storage is 100% secure.

Changes to This Policy:

  • Updates:
  • We may update this Privacy Policy to reflect changes in our practices. Check our website for the latest version.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@botanica-boutique.com

Thank you for choosing Botanica Flower Boutique!

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