Privacy Policy

Effective Date: 1 February 2023

Welcome to Botanica Flower Boutique! At Botanica Flower Boutique, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.

Information We Collect:

• Personal Information:
• When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.
• Technical and Usage Information:
• We may collect technical and usage information, such as your IP address, browser type, device information and interactions with our website, to understand site performance and improve the shopping experience. Some of this information may identify you or your device.

How We Use Your Information:

• Order Processing:
• We use your personal information to process and fulfill your orders, including shipping and billing.
• Communication:
• We may use your email address to send order updates, promotional offers, and newsletters. You can opt-out of marketing communications at any time.
• Website Improvement:
• Technical and usage information is used to analyze website performance, troubleshoot issues, and enhance user experience.

Information Sharing:

• Third-Party Service Providers:
• We may share relevant information with service providers for order fulfillment, payment processing and marketing. Our online card payments are processed through Stripe. We use Google Analytics and advertising tools to measure visits and shopping activity, and behavior-analysis tools to understand how visitors use the site. Their use depends on the tools enabled and any applicable consent choices. Do not include payment-card details in contact forms or gift messages.
• Legal Compliance:
• We may disclose your information if required by law or in response to legal requests.

Your Choices:

• Opt-Out:
• You can opt-out of marketing communications by following the instructions in the emails you receive from us.
• Access and Update:
• You can access and update your personal information by logging into your account on our website.

Security:

• Data Security:
• We implement security measures to protect your personal information. However, no online transmission or storage is 100% secure.

Changes to This Policy:

• Updates:
• We may update this Privacy Policy to reflect changes in our practices. Check our website for the latest version.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Thank you for choosing Botanica Flower Boutique!